Links & Support

Helpful resources, local services and expert guidance.

Finding the right support can make all the difference when living with Parkinson's.

We've compiled essential resources, from national Parkinson's UK services to local Chester organisations. Whether you need healthcare advice, practical support, or innovative solutions, you'll find helpful contacts here.

Parkinson's UK National Resources

Helpline

Free confidential support line
  • Available Monday to Friday: 9am to 6pm, Saturday: 10am to 2pm

  • Phone: 0808 800 0303

  • Email: hello@parkinsons.org.uk

  • Advice, emotional support and Parkinson's Adviser service

Official Website

Comprehensive information and support
  • Visit: www.parkinsons.org.uk

  • Information sheets, research updates, and resources

  • Online community and forum

Local Branch Listing

Find us on the national directory

Healthcare Services

Parkinson’s UK local Advisers

Do you need help? For example, with an application for a Blue Badge, to complete forms for Attendance Allowance, Personal Independence Payment (PIP) or something similar? Parkinson’s local advisers are there to help. You are not alone, contact Rachael Millington or Sara Owen today: rmillington@parkinsons.org.uk or sowen@parkinsons.org.uk

Phone: 0808 800 0303

The Walton Centre Neurological Nurse Advice Line

Specialist neurological support
  • Phone: 0151 556 4008

  • Available: Monday to Friday, 9am to 4pm

  • For anyone receiving treatment at The Walton Centre

What they help with:

  • Managing appointments

  • Accessing specialist nurse support

  • Signposting to therapists and consultants

  • Advice about your neurological condition

Important: This is not an emergency service - call 999 in emergencies

Neuro Therapy Centre

Our key partner for specialist therapies
  • Wide range of therapies for neurological conditions

  • Expert practitioners

  • Contact us for signposting to their services

  • Phone: 01244 678 619

Chester Support Services

Cheshire Change Hub

Your local health and wellbeing service

Age UK Cheshire Information and Advice

Free confidential service for older people

Falls Prevention Service - Cheshire Change Hub

Stay standing strong
  • Phone: 0300 777 0033

  • Website: Falls Prevention

  • Exercise programmes and home assessments

Falls Prevention - Healthbox CIC

12-week Strength & Balance programme

Call Companions

Telephone befriending service for people with Parkinson's & their carers

Who is eligible:

  • Anyone over 18 with Parkinson's and their carers

How to access the service:

  • Referrals through Parkinson's Local Advisors

  • Referrals through other health professionals

  • Referrals through family and friends via the Parkinson's UK Call Companions web page

  • Self-referral by filling out the online form

  • Call 0800 716 543 to self-refer

What happens after referral: Once referred, Re-engage will call to discuss interest and preferred contact frequency. Clients can receive up to weekly calls, with the service continuing until no longer needed. Volunteers are matched based on shared hobbies and interests, and are trained with knowledge of Parkinson's condition to provide tailored, enjoyable conversations.

Blue Badge Benefits

Free travel and parking for Blue Badge holders

Free Mersey Crossings:

  • Bridges: Mersey Gateway Bridge and Silver Jubilee Bridge (between Runcorn and Widnes)

  • Cost: £5 one-off registration fee, then unlimited free crossings

  • How to register: https://www.merseyflow.co.uk/blue-badge

  • Requirements: Must be registered Blue Badge holder with Merseyflow

Blue Badge Parking in Chester:

  • General benefit: Park in any pay and display car park for up to 4 hours without charge

  • Dedicated Blue Badge car parks:

    • Frodsham Street, Chester, CH1 3JJ

    • Hamilton Place, Chester, CH1 2BG

    • Central Palace Drive, Northwich, CW9 5DW

Pay-on-Exit Car Parks (Microchip Required):

Available pay-on-exit car parks: New Market Car Park (Chester), Little Roodee (Chester), Garden Lane (Chester), Brook Street (Chester), Watergate (Chester), Trinity Street (Chester), Memorial Hall (Northwich), Frodsham Station (Frodsham)

Small Good Stuff

Directory of small, local care and support services

About the Service: Small Good Stuff connects people seeking care and support in local areas with others who can help. The directory supports people taking control of their own support choices, often using personal budgets or their own money. It helps match people with tailored, creative local supports that go beyond traditional formal care services, connecting those who need help with local people and groups who can provide what's needed.

CEA Card

Free companion tickets at UK cinemas
  1. Website: https://www.ceacard.co.uk/

  2. Eligibility: Recipients of Attendance Allowance, Disability Living Allowance, or PIP

  3. Benefit: Complimentary ticket for a companion at participating UK cinemas

Access Card

Photo ID for communicating access requirements
  1. Website: https://www.accesscard.online/

  2. Features: Photo ID with disability symbols showing barriers faced and reasonable adjustments needed

  3. Use: At events, venues, and online ticketing platforms to unlock access facilities

The Bladder & Bowel Community

Support for bladder and bowel conditions
  1. Website: https://www.bladderandbowel.org/free-just-cant-wait-card/

  2. Services: Support, information, and guidance for people with bladder/bowel conditions and their carers

  3. "Just Can't Wait" Card: Free digital card for smartphone (Apple Wallet or Google Wallet) or purchase plastic card online - provides quick toilet access

Radar Key

Universal key for disabled toilets
  1. Cost: £8 from Parkinson's UK

  2. Purpose: Independent access to locked public toilets across the UK through the National Key Scheme (NKS)

Are you someone, or do you care for someone, who struggles to talk about death and the process of dying? Facing these issues, talking about them and having your wishes heard can be very liberating and ease anxiety and stress. The following two articles may be helpful:

The Need for Frank Conversations About Dying

Dr Kathryn Mannix

Working in palliative care, I've seen too many dying people subjected to invasive treatment in place of frank conversations.

The Research Findings

As part of a recent study, palliative care and radiology specialist doctors reviewed the records of their hospital's most elderly patients, to count X-rays and scans performed in the last six months of life. They examined the case-notes of one in four of all the patients over the age of 80 who died in a six-month period of 2021.

Between them, these 96 patients had:

  • 389 X-rays

  • 92 ultrasound scans

  • 192 CT scans

  • 6 MRI scans

The review found that burdensome tests – some of which have uncomfortable and even life-threatening side-effects– are being ordered and repeated even as the patients' lives are drawing to an end. The authors speculate that ordering "more tests" diverts doctors and their patients from uncomfortable conversations about dying.

The Human Cost

Although there may be better ways to spend limited NHS funds, it is not the financial cost of unhelpful medical tests that disturb me – rather it is the human cost to dying people and their families. After a long career in palliative care in an NHS hospital setting, I recognise the scenario this paper reveals: our reluctance to name, to recognise or to discuss dying.

Patients may not perceive that they are becoming so sick that death is increasingly likely. Families demand that medics "do everything!" Doctors seem reluctant to discuss mortality and how best to serve this very sick person, diverting instead to unnecessary tests or unwarranted trials of ineffective treatment, to escalating and intrusive interventions, to the farcical pretence that this terminally ill human might just survive if we can find a cure for their latest medical complication. Just don't mention dying.

The Reality of Modern Life and Death

Talking about dying won't make it more likely. Death rates remain a stubborn 100% despite medical advances, a rate that looks unlikely to change. What is changing is life expectancy. We are living longer, and we collect various long-term conditions as we go.

The extra decades added to our lives are not the robust, healthy decades of early adulthood or midlife: we now survive into our ninth and 10th decades, many of us spending that increased life expectancy experiencing poor and deteriorating health. The most elderly of us are more likely to be bumped into hospital by a medical crisis in one of our several health problems, and the treatments of each condition can cause complications in the others. No wonder, then, that about one-third of patients over the age of 75 admitted to hospital are already in their last year of life.

The Need for Appropriate Care

Of course, access to tests and treatment should not be rationed on the grounds of age. However, healthcare should be provided that is of significant, personal benefit for each individual patient, at any age. That includes identifying and protecting those who are in the last weeks of life from intrusive and unhelpful tests, from treatments that do not align with the individual's choices and preferences, from keeping people in hospital when they might prefer to spend the last part of their lives in a calmer and more familiar setting.

The Importance of Honest Conversations

To understand people's choices and preferences, we have to talk with them about dying, and to do so with candour and compassion. False hope robs people of time and opportunities that will not come again. The high rate of tests during the last weeks of life shows us that even when the possibility of imminent death is very high, conversations between doctors and their very sick patients avoid discussion of the possibility of dying.

Essential Questions to Consider

Let me walk you through the ideas it's helpful to have discussed.

Where would you want to live? If you were likely to die within the next six to 12 months, where would you like to live over that period?

What matters most to you? What are the things that would matter most to you? That might include people, pets, places, access to TV, music, books, the outdoors, your hobbies, your place of worship, your cultural customs. It might include your attitude to accepting help with washing, dressing, eating, getting around your home. You may value being highly independent, or you may already benefit from aids, appliances and people who assist you. What does quality of life mean to you?

Quality vs. quantity of life Over the last year or so of your life, would your priority be how long you live for or the quality of the life you can live? Would you tolerate any discomfort and intrusion for the chance of a few days' extra survival? Or would you decline invasive treatments that may extend your life but not add to its quality? Perhaps your decision would be somewhere between those two.

Who speaks for you? Who knows your wishes? Who will speak for you? Nobody may speak on your behalf unless you give them powers of attorney (see information on NHS website).

Reclaiming Forgotten Wisdom

Medical advances have saved innumerable people from avoidable, early deaths. Yet this progress has also resulted in the loss of public understanding about dying. It's time to reclaim that forgotten wisdom. We can welcome medical progress, but it should not deprive people of the chance to live the last part of their lives away from the harms of intrusive medical interventions of dubious personal benefit. Unless we talk about dying, we can't talk about how to live the way we want to as death approaches.

Dr Kathryn Mannix is a retired palliative care doctor, and author of "With the End in Mind" and "Listen"

This article was first published in the Guardian in 2024

The Parkinson's UK Brain Bank is the world's only brain bank solely dedicated to Parkinson's research.

By pledging your brain to Parkinson’s research, you can help find a cure to transform the lives of 153,000 people living with Parkinson’s in the UK.

What is the Brain Bank?

The Brain Bank, based at Imperial College London, collects precious tissue from people with and without Parkinson's who have decided to leave their brains to Parkinson's research. The donation of brain tissue has already led to major advances in our understanding of Parkinson’s and resulted in new treatments being developed and tested.

People with and without Parkinson's can sign up and pledge to donate their brain for research. Donation is not an easy decision and we are extremely grateful to the donors and their families who have chosen to do this.

For more information about how you can help: https://www.parkinsons.org.uk/research/parkinsons-uk-brain-bank

Innovative Support & Technology

The Beech Band

Free confidential support line

Exciting new wearable technology

Parkinson's UK is investing in this innovative device designed to help manage symptoms.

Learn more:

The Parkinson's Post

Production, printing and wide distribution of the Parkinson's Post,  which we consider to be a very useful document, not just for those with Parkinson’s but those who have an interest in Parkinson's.

Home Adaptations & Equipment

"Lilly the Lift" - See a Home Lift in Action

Considering a home lift?
Pat Riddell, our Vice Chair, offers demonstrations of her Stiltz home lift:

"Putting a lift into your house is a big financial commitment and a difficult decision to make, particularly if you haven't seen one in action. For a donation to Parkinson's UK, if anyone is thinking about installing a lift and would like to see a 'Stiltz' lift in action, mine goes from the dining room to the bedroom above, then please call me and we can set up a time to suit for you to come and meet Lilly and take a ride"

To arrange a visit: Call Pat on 07941 839161

Parkinson's research needs everyone

People with and without Parkinson's, of every age, gender and ethnicity. Without volunteers, progress in Parkinson’s research would be impossible. Taking part in a research study can come in many forms, from questionnaires to trialling new treatments. Some research can be done from home, while other opportunities will involve visiting a hospital or research centre.

Whatever you're ready for, you can make a difference.

Contact: https://www.parkinsons.org.uk/research/take-part-research